Forum posts

Resolved! VIP5662 does not retain 4K resolution settings

All channels on my new Samsung TV look way better when Bell's 4k PVR resolution is set to 4K, every time you turn the TV off and back on the PVR resolution drops to 1080 which forces me to manually adjust back to 4K (select Menu , Settings, Resolutio...

Ania by • Contributor
  • 35271 Views
  • 131 replies
  • 32 likes

Resolved! VIP7802 Search keyboard missing

I have the Fibe TV Voice remote. For some reason, I’m no longer able to search as the onscreen keyboard no longer displays. Any hints to fix this? I’ve tried unpairing and pairing the remote, but that didn’t work.

Ennaid M by • Contributor
  • 1745 Views
  • 14 replies
  • 2 likes

Resolved! Can I remove just one Super Ecran channel?

Hello, I'd very much like to remove a Super Ecran channel without removing Crave entirely. My condo pays for the subscription so I'm not even sure I can remove Crave entirely if I wanted to. But I do have access to add channels to the package and I'd...

PeterPJ by • Contributor
  • 702 Views
  • 3 replies
  • 1 likes

Resolved! TV box signal randomly turns off

When I turn on the tv box, then select a channel via the guide, a few minutes later it shuts off. There is no signal to the tv. I have to turn the bell tv box off then on again to get it working. This repeats a few times before it settles down. Why? 

Resolved! Your fibe tv box is not connected to the internet

My fibe box is working, I can watch tv. I do not have Bell internet, only tv service. I keep getting a pop up message “your fibe tv box is not connected to the internet. Reboot Fibe tv”. Besides it being annoying if I click the okay button the tv reb...

Jimmy11 by • Contributor
  • 1658 Views
  • 3 replies
  • 0 likes