Good Day & Welcome to the Bell Community Forum.
We would like to assist you but cannot unless you can provide us with specific information & details related to the problems you are experiencing.
- Which Bell TV service do you subscribe to? Fibe TV, Fibe TV App, Satellite TV.
- What is the make and model of the devices or receivers that you are using to access Bell TV?
- Please describe the issue at hand. Tell us more about the remote control that you are using, e.g. make and model. (Fibe TV or Satellite TV Remote control, TV remote, Firestick, Apple, etc.)
- Have you change the batteries?
- Have you rebooted your device and or Smart TV? If not please do a full power cycle off by unplugging the power cords. Wait 30 seconds, then plug the power cords back in to see if this makes a difference
- Have you done any troubleshooting?
- Have you contacted Bell TV Tech support? Fibe TV: 1 866 797-8686 Satellite TV: 1 888 759-3474
I have included the following support documents that will assist you in troubleshooting.
Fibe TV: troubleshooting tools, virtual repair tool and support
Support: Receiver and Remote Control - Bell Fibe TV
Bell Satellite TV Customer Service and Support
Let us know & we will do our best to work with you.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
