Restart Button no longer appears when using Bell Fibe TV app on computer or Roku TV

[826]

The Restart button no longer appears anywhere in the  guide when using the  Bell tv app on my desktop computer or on my tv  through Roku. This problem started about 3-4 weeks ago.

Bell technicians tell me they can do nothing about it because it is in the app and maybe the new updates are programmed like that.  Does anyone have this same problem and is it true there is nothing that can be done?

(I have no problem with the restart button when using the Bell fibe tv box  my other tv).

Thanks.

[WelshTerrier · Accepted solution]

Good Day & Welcome.

Thank you for posting your question.

You cannot restart a live show using the Fibe TV app on a laptop computer. It is not built into the Restart function today. You can pause and rewind live TV. You can watch, manage and download recordings, etc. Please refer to Fibe TV app weblink that I have included.

• What is Fibe TV app and how do I use it?

 I have attached a tutorial that will explain the Restart function, its use & operation on Bell Fibe TV. 

• What is Restart and how do I use it? (bell.ca)

The restart function is also not available as an option or feature when using a Roku TV.

• Bell Fibe TV app on a Roku TV

Take care.

[826]

Thanks for your quick answer.  I know how to use the restart button. However, the problem is that the restart button does not appear anywhere, on any program in the guide on my tv app nor on my desktop.

I do not use a laptop. Up until about 3 weeks ago, the restart button was present. So I am asking, is there a problem with the app ?

[WelshTerrier]

Good Day @826 

Thank you for your reply.

There is no problem with the app. There is no Restart functionality built in the Fibe TV app. You cannot Restart a live show with the Fibe TV app on a Roku TV and on a computer.

The Restart function is not available as an option or feature. You can pause and rewind live TV. You can watch, manage and download recordings, etc. 

Take care.