Bell

Try calling 1 866 302-5922. and explaining the PPPoE situation, which was definitely a over-the-air firmware push that broke the functionality on the Gigahub. My tech acknowledged this was a problem and overnight shipped a unit with the old firmware....

I was mistaken and thought I had a 2.0 before. I had a 1.0 all along and it was replaced with another 1.0. 

I called tech support yesterday afternoon. It arrived this morning. It has the old 2.14.1 firmware. Connected up my router and logged in PPPoE with the new pass and everything seems to be working again. Full speeds have been restored. Let's just hope...

I think they are aware of this situation now and that they need to do something about it. 

Alright. I just called Bell Tech Expert customers (premium service) 1 866 302-5922.I explained the situation. They acknowledged it's a known issue. They said they cannot send a Giga Hub 1.0. But they will send another Giga Hub 2.0 with the old firmwa...