Hi @Zee1…my boxes that were wifi connected had the same issue. The solution I found was to delete them from your bell modem and then reassign them again. Of course reset your modem prior and that should work.
Strange enough its now November 2024 and I am having a similar issue:Same connection for years via HDMI cable to my Samsung 4K TV. Sudden freezing. Unplugged, rebooted and even reconnected to my Bell 3000. Also used the virtual repair. Called support...