Don't waste your time, they will just keep offering to send you a new batch of pods to get rid of you on the phone.I'm going to be going for a third party solution. It angers me that my internet speeds improves when I disconnect the pods.
The number of devices has never changed for me when this issue happened. The ‘too many devices’ script sounds like a canned response. The call centre agents read out the same thing.
The app should be accurate. The firmware reported by the app and the modem will be different, I’m guessing the modem may have Plume firmware built in alongside its own.Since you have an older version of the pods experiencing the same issue it narrows...
If you check your Home Hub firmware version directly through the home hub by navigating to it through the browser (192.168.2.1) and then advanced > about what version do you see? Firmware: 2.13?
I’m starting to give up on Bell here. Two separate support agents created two separate appointments for a technician to visit during the same call. The first one did not even confirm any dates or times before booking, and the second one sent the tech...
