Why would there be any compensation? Bell does not support equipment beyond the modem. Your internet service you pay Bell to provide is working. It is just not working how you prefer.
If you actually read all the posts you would have come across the one that says the modems are by a 3rd party company and they are the ones that do the firmware. So, NO, someone at Bell did NOT break this and they have alerted the company who is wor...
