Bell phone shows as connected to virgin plus on Speedtest from my home on wifi. My wife’s phone is showing the same, why?
We have been on Bell for years and it has always shown up as Bell.
I had the same problem 6 months ago. Contacted support multiple times and level 2 and they said probably off script the same as you got. I tried to tell them that the Fibe boxes connected to a different frequency on the router, but they didn’t even k...
Thanks for your reply. Our phones are iPhone’s 16 running iOS 18.5. I’ve rebooted them and also rebooted the router numerous times and still showing virgin plus. i should state that this has only happened since last week.
I had the same problem. I fixed it by going into audio settings, scrolling down to “select formats”, press ok and change to auto. This worked for me, hope it works for you.