I'm on the Canada/US/Mexico Plan, and I'm in Mexico. The network used is Telcel (automatic setting). To call a Canadian number from here I just dial normally - no exit code required. I can't help you with the other issues, sorry.
Many thanks for your reply. BellKris. I was able to get through to a support person named Jerald on the Bell mobility chat. He was able to explain the source of the problem. Apparently, even though I have the new Canada USA Mexico wide plan, people f...
So I have the 150Gb Canada/US/Mexico plan. I have made calls to Canada with success, except when I call the Bell support line, I get a Quebec error message. (why?)
The problem is I am not receiving any calls from Canada. Two people have tried calling...