Hi Patricia, the equipment is the smal Aris square box. They sent me a new one and it does work better but that same (1009k)HDCP error comes up. It restarts itself and continues working so it's obviously not the cable or anything like that and the b...
It is NOT your tv. I have had the same problem since the bell updated system. They sent me a new box and new cables and while it does it less, it STILL does it. It is an issue on their end as far as I can tell and people are paying for a service tha...