We have followed all tutorials we could find, and he is not on prepaid, he tried calling Bell support and they couldn't figure it out either. I thought maybe it was because he couldn't connect to the Bell network, for the initial activation.
I have a friend who is both living in Canada and Germany, and he recently activated a Bell phone line, and is trying to activate his eSim, but he is currently in Germany, and is having a lot of trouble. Does he have to wait to get to Canada before hi...