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Otiswinston by • Contributor
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Scheduled recordings start and end erly

Scheduled recordings with my Fibe tv start a couple of minutes erly nd end a couple of minutes prematurely, cutting off the end of the program.  My Samsung smart tv time is correctly set and so is the Bell tv app. Any suggestions?

conniecrosby by • Contributor
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Bell Fibe TV app Watchlist missing

Everything on my Watchlist has disappeared, and I no longer see a way to add shows to the Watchlist, although this feature still seems to be available. I tried updating the IPad app to the most recent version but still am not able to use this feature...

spaceman1967 by • Contributor III
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  • 2 replies
  • 1 likes

How come the Fibe TV app on my laptop won't load?

Good morning, I am having an issue logging into the Fibe App on my Lenovo laptop. It was fine up until 2 weeks ago now when I try to open the app it has a black screen and a bar that just keeps buffering across the screen. This will not allow me to l...

dave1717 by • Contributor
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  • 41 replies
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Resolved! Need new Bell Streamer remote

My bell streamer remote got crushed by accident. I can’t find a place online to buy a replacement. Does anyone know how I can get a new one? Or are there any third party remotes that will work? Or do I have to buy a whole new streamer/remote bundle? ...

Kosta by • Contributor
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  • 149 replies
  • 223 likes

Resolved! How do I leave a review for a great employee?

Hello, Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and ...

DH21 by • Contributor
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  • 8 replies
  • 6 likes

Resolved! Bill proration

Why isn’t me first bill prorated for the days I had the service instead of a full month?

auntlang by • Contributor III
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  • 42 replies
  • 22 likes

Resolved! Can I use my Universal Remote with 7802 receiver?

Is it possible to program a universal remote control to work with the new Fibe TV  Wifi set-top-box Arris VIP7802?  I am unable to find a code in order to do this.  I would like to be able to control everything with one remote.  Does anybody know the...

JoanieB by • Contributor
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Resolved! Billing for cancelled service - Final Bill

Has anyone had any luck correcting a double billing? Bell has charged me a full month at former address although I switched my service to new location, returned the old equipment, got a message saying they received it, had Bell techs at new place 4 t...

ULAM4334 by • Contributor II
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  • 95 replies
  • 71 likes

Resolved! Bell fibe app shows the wrong time

My Fibe TV App shows the timezone as America/ Winnipeg and I'm in Ontario, so the guide is off by an hour and live TV an hour old.  How do I change it?  

Wakka 197 3 by • Contributor II
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World Series pixilation and sound cut out on CNN

So I’ve noticed when World Series was on fox and cnn it was pixalation and sound cut out but it was fixed on fox channel . But at 10:00 for satalite the sound cuts out at for five minuites . So my signal is good 77 and I was wondering if other sat pe...

flamingo by • Contributor
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  • 10 replies
  • 4 likes

Router blocking PlayStation 5 from connecting to internet

Has anyone had issues with bell and their router blocking a ps5 from the internet? A warning pops up. One day is will work and an hour later the warning pops up. Tried adjusting settings in ps5 same outcome. It will also randomly drop internet from t...

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