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RobertB by • Contributor
  • 12398 Views
  • 47 replies
  • 57 likes

Resolved! 2026 Price Increase

I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.

Psych_1967 by • Contributor III
  • 742 Views
  • 7 replies
  • 9 likes

Resolved! MyBell and email MFA/2FA access

I understand that you may call these "annoyances" but for your elderly customers and those with brain injuries or dementia, these are more than annoyances-they are disabling. They are cutting them off from their loved ones-because many of your custom...

shlomithemoney by • Contributor II
  • 4829 Views
  • 74 replies
  • 76 likes

Resolved! PPPOE not working after a recent firmware update

Hello, I know this is a grey zone and is not officially supported but like a lot of Bell users i use my own routing equipment and like other users i have found that since my modem rebooted on the latest firmware, pppoe from the router is not working ...

Yarg by • Contributor II
  • 22 Views
  • 1 replies
  • 2 likes

Text Appointment Confirmation Failing (Error: Message Not Sent)

I had set up a service appointment the other day for home internet issue. The day before the appointment I get a text saying that a tech could come earlier and if I wanted to take this earlier appointment to reply with the number 1. I tried repeatedl...

Yarg by • Contributor II
  • 18 Views
  • 1 replies
  • 2 likes

Resolved! How to turn off Voice Mail via MMS

About 1 year ago with a software update I suddenly started getting voicemail both recording and in a text form.  How do I get one or the other, I don’t need or want both methods?   

TUNDRABEAR by • Contributor
  • 45 Views
  • 3 replies
  • 5 likes

Internet affected by the heat?

During the month of July, my internet connection has cut out 31 times. I know this because I have been marking it down. This happened the past 2 summers when the weather gets hot. Also, my land line starts buzzing so I can not either make or receive ...

tty by • Contributor
  • 29 Views
  • 1 replies
  • 3 likes

Resolved! Cleanup / move outside wire and equipment repair

Hi team, during initial installation, in 2023, my outdoor internet line was left hanging across trees. I was told someone would fix it in the spring, but after 2 phone calls, no one has shown up. Could a moderator please reach out via PM so I can sha...

MomoG by • Contributor
  • 15602 Views
  • 10 replies
  • 10 likes

Resolved! Text message city codes

What cities are associated with the following codes in text messages?SMR00 0000SMR21 0000SMR23 0000

ScottC by • Contributor II
  • 1112 Views
  • 12 replies
  • 15 likes

Resolved! eSim Transfer Nightmare

Both my wife and I purchased new unlocked iPhones. We have spent hours trying to get the eSims transferred over. This has been escalated for my wife's phone, but Support has not called back. I attempted, several times, to transfer using the published...

BWS001 by • Visitor
  • 28 Views
  • 1 replies
  • 0 likes

Bell Wifi app says network outage.. But my Internet is up

A while ago there was an outage.. But that was corrected weeks ago.. The bell wifi app on my iphone still says that there is an internet outage and is essentially useless;I have;Rebooted the router/modem multiple timesReinstalled the appLogged out an...

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