Giga Hub 2.0 from Bell

[BellDRock]

The demand for high-speed internet is no longer just about streaming movies; it's about seamless video conferencing, competitive online gaming, buffer-free 4K content, and managing an ever-growing array of smart devices. Our home networks are working harder than ever before, and for good reason: a rapid and dependable internet connection has transitioned from a luxury to an absolute necessity.

In response to these evolving needs, Bell is thrilled to announce a groundbreaking advancement for Canadian households: the Giga Hub 2.0 home Wi-Fi modem. This isn't just another modem; it's Bell’s first modem to integrate Wi-Fi 7 technology, setting a new standard for home connectivity.

A Modem Engineered for Contemporary Needs

The Giga Hub 2.0 isn't just about raw power; it's designed with user experience and sustainability in mind. Its sophisticated design includes a clear LCD display that lets you easily conduct speed tests and share Wi-Fi credentials directly from the screen – no more hunting for passwords!

Constructed with an emphasis on sustainability, its casing is composed of 80% recycled plastics. Accessibility is also a key feature, with backlit buttons and color-coded ports making setup and management straightforward for everyone. For the power users among us, it offers multiple high-speed Ethernet ports, including a 10Gb port for optimal wired performance.

Powered by Pure Fibre

This next-generation performance is powered by Bell's Pure Fibre network, which has been named Canada's fastest Internet by Ookla®. This ensures you get the full power of Wi-Fi 7 through a reliable, low-latency connection delivered directly to your home.

The new Giga Hub 2.0 with Wi-Fi 7 is currently available to new and existing Bell Pure Fibre customers in major regions of Ontario and the Québec City area. You can confirm your eligibility by visiting Bell.ca or your local Bell store.

Understanding Wi-Fi 7 and Its Significance

So, what does the latest generation of Wi-Fi technology truly mean for you, the end-user? Wi-Fi 7 represents a transformative development for the connected home, providing substantial enhancements across three critical domains:

• Exceptional Speed

  Imagine your internet being up to four times faster than its predecessor, Wi-Fi 6E. This translates to incredibly smooth streaming, lightning-fast downloads, and a completely buffer-free experience across all your connected devices, from your laptop to your smart TV.

• Instantaneous Responsiveness

  Wi-Fi 7 significantly reduces latency, which is the annoying delay between your action (like clicking a button in a game) and the network's response. For gamers, this provides a critical competitive edge through lag-free interaction. For everyone else, it facilitates crystal-clear video calls and seamless augmented and virtual reality experiences, making interactions feel immediate and natural.

• Substantial Capacity

  A typical modern household often features dozens of connected devices – smart lights, thermostats, speakers, security cameras, and more, alongside your usual phones and computers. Wi-Fi 7 is capable of supporting up to double the number of devices concurrently without any performance degradation. This effectively future-proofs your home as you integrate even more smart technologies into your daily life.

Ready to experience the future of home internet?

Discover if the Bell Giga Hub 2.0 and Wi-Fi 7 are available in your area today! Check Availability Now

[Bill N]

Have to remove the fiber cable connector from a Giga Hub 2.0 and it seems really stiff. This is a new one and it appears to have a dust flap on it, unlike the 4000. Any ideas how to do this safely or just pull a little harder. I have to return it as it could not be programmed properly to work here. 

[Bill N]

First off, my plan is Fibe 150 with a speed boost to 1gb. I have pure fiber to the modem, which is only about 4 years old in our area. I am also a retired Bell employee, who is quite knowledgeable on this tech stuff, thank God. I had to replace a 3000 modem that in fact was giving me speeds of around 950mps up and down but had other issues. After replacing that modem, it had to be reconfigured and they (support) could not fix the problem, even though after at least 1.5hrs and countless speed tests, I was getting 950mps UP and only 160MPS DOWN. That in itself is 'unusual' to say the least. . Got a great tech to visit, everything to the modem was great and eventually he got it to work by changing the ONT, resplicing the incoming fiber (standard protocol now)  etc. but did say it was time to consider upgrading it, as they are becoming obsolete, and my stuff would work far better on a 1gb or better still on the Giga Hub 2.0. However, after he left, we tested the phones and no dial tone (should have checked while he was here) . Another 45 min. call to support and they finally got phones to work. Next called Bell accounts and finally settled on just getting the Hub 2.0, on the same plan (big mistake). New modem arrived nothing worked, called support (uggggh). 2 hours later, my up and download speeds are still averaging around 160mps compared to the 1gb speed on my plan (remember I was getting 950mps on the old 3000) . There is a definite disconnect between what the support people see and what is actually included in my bell plan that I pay for. After 3 different support techs, much frustration, I still have only about 160mps up and down speed. If support sees the plan you pay for and it is different than what you see on your account when you visit. Bell.ca, then you are in for a lot of hurt. I have fought this battle over and over and finally I just simply upgraded to a Fibe 1gb plan, with a 1gb modem and no doubt it to will have to be reprogrammed when it arrives but I will finally get my 1gps UP and DOWN speeds. There apparently is no such thing as plug and play any more, at least not in my situation. Also Bell needs to ensure that when they offer these freebies of speed upgrades, which are great, it needs to be identified on the 'support' side of the business as well. No matter how much you tell them your plan includes a higher speed, they are still looking only at the plan you pay for, hence the protocol says, to bad, have a nice day and 'click'.

In my previous comment I asked for help on how to easily remove the Fibe Connector on the 2.0 Hub. Thanks