Notice about system requirements to use Bell email

[Randy]

 This must be a scam!  My hardware and software is definitely good enough

[MJJ1969]

I received the following message from Bell --

"Our records indicate that you are accessing your Bell email from a device with an older browser or operating system, which doesn’t support current security protocols. Please note that as of April 30, 2024, in order to continue sending and receiving emails from your Bell address, your device will have to meet minimum system requirements. Click below to learn more."

I clicked there and checked the requirements.  I meet them all.  So why did I get this email?  What do I do if I get cut off, since I don't know what to "fix"?

[Jjj007]

I also received this email.  I called Bell, they believe it’s Spam and told me not to hit any links in that email

[argos]

I got the same e-mail - couldn't find if this was legit or not.

[BEBA29]

I also received the same email, in all email accounts. 

This email was sent to .......

From The Bell Companies’ Corporate Secretary’s Office 1 carrefour Alexander-Graham-Bell, Building A-7, Verdun, Québec, H3E 3B3. 1 866 301-1942

[BellDRock · Accepted solution]

Hello,

I can confirm this is a legitimate email communication. 

As of April 30th 2024 minimum system requirements for browsers, desktop and mobile operating systems will be required in order to continue sending and receiving emails from your bell.net or sympatico.ca email addresses.

You can check out Bell.ca/webbrowsers for complete details. 

Thank you!

[BGLEV]

Do you know why it is being sent to people who meet all the requirements?  Are they possibly looking at old log ins?  

[rxf]

I received this email as well.  If this is a legitimate email according to the Bell Community Manager, then there could be a problem with this notification as many people appear to meet all the requirements listed by Bell, just like myself.  Perhaps Bell has not fully disclosed the list of software requirements?  Is a user's email software (e.g. MS Outlook) a factor?

[BGLEV]

Could be. I am trying to get an answer from bell but the customer service agents don’t seem to know at this  point 

[mixedup]

This is odd….the linked article states iOS 5 to 11….these are out of date!!!! Do you not yet accept iOS 17+????  Is that why I received this email?

[BGLEV]

Just following up on my previous question and some of the ones that have come up since. Why are people who meet the requirements getting this message?  I have looked and the account should be fine. Everything is up to date. Is there an error in generating these messages on Bells side??

[BGLEV]

Something is seriously sketchy about this. Surly bell should have a better handle on their information they they post to the community 

[Not-woke]

These emails are still coming from Bell without identify the offending browser or operating system.  Could Bell sort out this issue internally, rather than just stating that the emails are legitimate.  Also customer support agents should be made aware of what is happening.

[Me1111]

Well header doesnt add up. And same others ..you can still us XP . Plus it was sent to only one of my emails . So riddle my that batman . If this is legit ..more investigation in eternally needs to be done .   

[Vanadiel]

This link is the official Bell page explaining minimum system requirements.

Now this is likely all they have validated, which does not mean that a newer version for example of IOS will not meet the minimum system requirements.

Phone OS 5 to 11 does not mean IOS 17 does not meet the requirements. They likely have not tested it so therefore they cannot guarantee it will work.

I am assuming that is how it works, which is not uncommon. I myself ran into this with Android 8 on my Pixel 8, which initially did not display text messages on my Android car system. It was not until the phone got updated sometime after that to a newer Android version it worked.