Mobility voicemail security protocol

[Andy99]

How can I get rid of the useless protocol  that requires me to state my name and time that precedes my access to my voicemail messages?

[WelshTerrier · Accepted solution]

There are a number of options available for changing your Personal Greeting & or eliminating your greeting entirely when you  wish to retrieve your Bell Mobility Voicemail messages.

1. Personal Greeting

Access your mailbox by pressing and holding the 1 key on your mobile phone.

1. Press 4 for Personal options.
2. Press 3 for Personal greeting options.
3. Press 1 and follow the instructions for changing your greeting.

2. Skipping your Password

Once you turn on this option, you’ll go straight to your mailbox when calling from your mobile phone. However, for security purposes, we recommend that you use a personal password.

You’ll still need to enter your password if you access your voice mailbox from another phone.

To set up skip password

1. Access your mailbox by pressing and holding the 1 key on your mobile phone.
2. Press 4 for Personal options.
3. Press 2 for Administrative options.
4. Press 1 for Password options.
5. Press 2 for Turn skip password on/off.
6. Press 1 to turn skip password on, or Press 2 to turn Skip password off.aeronal 
7. Access your mailbox by pressing and holding the 1 key on your mobile phone.
8. Press 4 for Personal options.
9. Press 3 for Personal greeting options.
10. Press 1 and follow the instructions for changing your greeting.

Here is a link to better assist you with Message Centre voicemail:

How to use Message Centre voicemail : What is Message Centre? (bell.ca)

[RobtD]

Why does my voicemail require me to record who I am and what time of day it is, every time I check my voicemail?  I am the only one who has access to my voicemail, so who else is it going to be?  Also when it accesses my voicemail it tells me in an automated voice, the time and date of my last access.  Both questions are pretty redundant and stupid and I've yet to find out how to change the settings.

[RobtD · Accepted solution]

All resolved by turning off the security options, under 4 for personal settings then 6, and then 2 to turn off.

[Shallanza]

When I have a voicemail I can't just put my password in and go listen to my voicemail. Every single time I have to tell my phone my name and the time. I cannot find where to turn this off. It is extremely annoying and I'm ready to throw my phone across the room. 

[WelshTerrier]

Please provide details? Device? iOS or OS & is it up to date? Apps up to date.\? Have you powered device down completely? Have checked the time & date on device settings on  device & are they current & correct?

The first time you use Message Centre, you'll be asked to set up your voicemail mailbox.

1. Access your voicemail mailbox by pressing and holding the 1 key on your mobile phone.
2. Follow the prompts to record your name.
3. Choose your greeting:
4. Choose your password option:
5. Your Message Centre service is now activated.

How to set up and use Message Centre voicemail

How to use Message Centre voicemail : What is Message Centre? (bell.ca)

[Shallanza]

My device is a Google Pixel 7 pro, about 6 months old. But the voicemail is through Bell, which I have had for at least 20 years. This has been going on for the last few months. So yes, the phone has been on and off, several updates since. Like I said, it's a Bell voicemail option, not a phone settings option. Although I have checked that too.