Forum posts

Resolved! YouTube audio issues during Live streams on my 5662 4K receiver

On my VIP5662W 4K receiver, I have the YouTube app which works correctly unless I view a live stream. When viewing a live stream, the video works perfectly, but the audio is distorted and very bass heavy. I have tried using an external soundbar and t...

Blahzay by • Contributor II
  • 109 Views
  • 5 replies
  • 10 likes

Resolved! VIP5662 Sound cutting in/out constantly.

Arris VIP5662W  4K Sound cutting in and out constantly on all channels. My Prime channel works as well as Netflix. I have replaced the box once through Bell. Worked fine for a bit.  Have now replaced 3 different HDMI cords.  Set digital audio output ...

CGirard by • Contributor
  • 18931 Views
  • 37 replies
  • 7 likes

Resolved! White dots on Sportsnet 4k

Just switched to bell, And I’m noticing white dots on the right side of screen on Sportsnet 4K. Anyone else have this issue thanks.

Resolved! Advanced Surround Sound issue with 4K channels

If sound is set to Advanced Surround Sound instead of Surround sound the 4k channels, Netflix or Amazon Prime have no sound. Works fine on all other content including YouTube. It has never worked. I use VIP 5662 connected to Samsung tv and use Denon ...

Tvfanatic by • Contributor II
  • 3175 Views
  • 7 replies
  • 4 likes

Resolved! VIP5662 does not retain 4K resolution settings

All channels on my new Samsung TV look way better when Bell's 4k PVR resolution is set to 4K, every time you turn the TV off and back on the PVR resolution drops to 1080 which forces me to manually adjust back to 4K (select Menu , Settings, Resolutio...

Ania by • Contributor
  • 35642 Views
  • 131 replies
  • 32 likes

Resolved! 4K PVR Colours

I'm wondering if anyone else is experiencing the issue I am seeing with a fairly new Bell Fibe TV installation.We have a recent model Samsung 4K TV that we are very happy with. We recently changed form Rogers to Bell, as fibre to the home was recentl...

NewUser by • Contributor III
  • 8629 Views
  • 11 replies
  • 4 likes