Forum posts

Resolved! Satellite TV: Image for some channels is zoomed in on my screen

We have channels that do not fit properly on our tv screen, this started happening about a month ago. We thought it was our tv. We have check our other tv and the channels are fine.. we have the model 9400 receiver. Has anyone one else have this issu...

Paddie by Contributor II
  • 8768 Views
  • 35 replies
  • 39 likes

Resolved! Missing channels on satellite receiver 6131

Been missing about a dozen channels on satellite. Have resynced the channels. Didn’t work. After contacting Bell, they say satellite is working fine. I have five receivers, they will send an updated card, that may or may not work. Will only send card...

Debbb by Contributor II
  • 4508 Views
  • 13 replies
  • 10 likes

Resolved! What satellites does Bell use?

I need to adjust my dish. Only getting 80%. When using a satellite pointing app I need to know the satellites Bell uses.

Kevin17 by Contributor II
  • 3955 Views
  • 9 replies
  • 15 likes

Resolved! Can I get a new Satellite Receiver?

We have been rural Bell customers for 12+ years now with Bell Satellite TV.  I don't know if we own our recievers or not, but we aren't being charged any rental fee.  Or we eligible for any free receiver upgrades?  It seems like there are newer recie...

RyanB by Contributor
  • 829 Views
  • 4 replies
  • 2 likes

Resolved! No Signal Message on Satellite TV - Error 002 / 015

I have been unable to access my TV channels since a thunderstorm on the weekend, I have been troubleshooting all week and nothing but a black screen with "No Signal" message.  DO I need to have a technician come out?  

Lisa22 by Contributor
  • 16570 Views
  • 51 replies
  • 34 likes

Resolved! Smart Card Replacement

We have been trying to get our smart cards replaced since March!!  We have only received one out of the three that we require.  We call every week or two and Bell always say that the cards have been sent back and that they will resend the cards but w...

Resolved! Adding an external hard drive to Satellite receiver

I hooked up an external drive to the 9500. It formatted the drive. I moved some PVR programs to the hard drive (I thought the transfer would be quicker with the new drives but took 5 hours to transfer 20 one hour shows) and then tested them. Very qui...

dannyboy by Contributor III
  • 11723 Views
  • 17 replies
  • 10 likes