Forum posts

Resolved! Increase Guide text on VIP7802?

     hello, can I increase guide text size with my equipment, or must I get bell to supply proper equipment?

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589 by Contributor III
  • 2177 Views
  • 14 replies
  • 5 likes

Resolved! VIP7802 always has Dolby Vision on.

I just had Bell Fibe 1Gb internet and Fibe Tv with the new 4K Cloud PVR installed.  I notice when you boot or reboot the Fibe box, the Dolby Vision icon will display on my LG OLED tv. If I check the video display info on my Denon receiver it indicate...

jmacd27 by Contributor III
  • 29227 Views
  • 98 replies
  • 68 likes

Resolved! Fibe TV: Issues with pixelation

Fibe tv pixilation with bell android tv box I have random times when the fibe tv haves pixilation and even a reboot doesn't help what else can I do to resolve this problem? 

Basti007 by Contributor III
  • 9603 Views
  • 93 replies
  • 36 likes

Resolved! VIP7802 / Streamer - Apple TV App

I tried to install the Apple TV app on the Bell Streamer form Google Play Store, but it reports that the Apple TV app is not compatible with the device (Bell Streamer).   Has anyone been able to install the Apple TV app on their Bell Streamer?   I ca...

nekobasu by Contributor
  • 14514 Views
  • 35 replies
  • 17 likes

Resolved! Intermittent blackouts on new version of Fibe TV.

I have contacted Tech Support 3 different times with the same issue - after each fix, which included upgrading modem software, replacing the receiver and HDMI, the problem eventually starts up again. I have asked to have tech support come to the hous...

Kim15 by Contributor II
  • 4093 Views
  • 33 replies
  • 9 likes

Resolved! Fibe TV box - keeps returning to Home Screen

My fibe tv box keeps returning to the Home Screen in the middle of a program. I have 3 tv boxes but only the one does it. I’ve rebooted my system a number of times and it’s still doing it!  any suggestions?

Andrea01 by Contributor
  • 232 Views
  • 1 replies
  • 0 likes

Resolved! 7802 "ERROR" displays and hang 12:30am -1:00am

What is seemingly becoming a daily routine our TV hangs with "ERROR" msg and no visible code.  This occurs between 12:30am and 1:00am regularly. Displayed too is a QR code for assistance but I hat only takes you to o the Bell Support link with no rea...

Resolved! Bell 7802 Fibe TV Box - Unable to toggle sound options

Anyone else having this issue? I can only get Stereo PCM from the box. Every time I try to change the settings in audio to allow other formats the toggle doesn't move but I can see the box flash that it has received the signal. I am using a Sonos ARC...

TMcG by Contributor
  • 3065 Views
  • 16 replies
  • 5 likes

Resolved! What Dolby sound is supported by the Fibe TV Box?

I am looking to upgrade our sound bar and want to know what dolby types are supported by the Android 4k online recording tv box.   I have a standard non smart Samsung tv with no sound outputs, just two HDMI inputs.  I use Bluetooth for my current con...