Forum posts

Resolved! Error 101 "something went wrong"

A few nights ago, watching any channel would result in a blue screen coming up saying that "Oops something went wrong", with an Error 101. After rebooting things a few times, and trying both WiFi and Ethernet, the issue was still not resolved. I call...

NewUser by Contributor III
  • 86119 Views
  • 157 replies
  • 82 likes

Resolved! Fibe TV: Issues with pixelation

Fibe tv pixilation with bell android tv box I have random times when the fibe tv haves pixilation and even a reboot doesn't help what else can I do to resolve this problem? 

Basti007 by Contributor III
  • 9393 Views
  • 93 replies
  • 36 likes

Resolved! No Signal Message on Satellite TV - Error 002 / 015

I have been unable to access my TV channels since a thunderstorm on the weekend, I have been troubleshooting all week and nothing but a black screen with "No Signal" message.  DO I need to have a technician come out?  

Lisa22 by Contributor
  • 13897 Views
  • 58 replies
  • 15 likes

Resolved! 6400 receiver - Not getting any channels

6400 receiver not getting any channels.  Have tried rebooting and still nothing.  it was not in use for a bit so im thinking this is the problem.  i have sync'd but says this could take 2 hours.

crusty1 by Contributor II
  • 960 Views
  • 9 replies
  • 3 likes

Resolved! TV box signal randomly turns off

When I turn on the tv box, then select a channel via the guide, a few minutes later it shuts off. There is no signal to the tv. I have to turn the bell tv box off then on again to get it working. This repeats a few times before it settles down. Why? 

Resolved! VIP2502 All Lights Flashing, Unresponsive

My mother-in-law's VIP2502 has a few times now become unresponsive, all lights flashing, requires disconnect from power outlet to reboot, starts working again. Is it dying? (I cannot post image / video here. 

Resolved! Chromecast streaming suddenly stops working - Fibe TV App

Hello everyone I've had my S24+ for only 3 weeks but from the start I've had a weird issue. I've been using an app called Bell Fibe TV with Chromecast for a long time. However, with the S24+, the app connects to Chromecast fine and whatever I want to...

Resolved! Chromecast black screen

Yesterday I went on my bell fibe and it was a black screen said error.Tap here for more I for but nothing happened.At first it showed something about chromecast but it doesn't stay on the screen long enough for me to read it ,I can get bell fibe on m...

Rigil by Contributor
  • 879 Views
  • 3 replies
  • 2 likes

Resolved! Fibe TV receivers simultaneously stop broadcasting

Hi ... we have 3 older FIBE TV receivers ... two VIP 2502 located on main floor and one VAP2262 with associated WPS-VAP3400 located in the basement rec room ... starting May 2nd at the same time, all three of our receivers stop broadcasting.   The 'r...

Resolved! How to Factory Reset a Bell Streamer Without Video Output

My streamer was showing an entirely green screen but everything aside from video out was working since pressing buttons made it play sound. Technical support did not know how to reset it and recommended a replacement unit. I figured out the button se...

Inf by Contributor III
  • 5993 Views
  • 6 replies
  • 4 likes