How to reset your Voicemail/Call Answer password

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Dvamoe
Contributor

‎06-22-2026 06:45 PM - last edited on ‎06-23-2026 07:24 AM by

I don’t know my voice mail password, how can I reset it? 

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WelshTerrier
Community All-Star
Community All-Star
In response to Nil

‎08-26-2026 03:56 PM

Good Day & Welcome.

Thank you for posting your question.

Are you trying to setup up your Bell Call Answer (home phone voicemail) password?

If so, dial *98 from your home phone. Enter your temporary password—which defaults to your 7-digit phone number (without the area code)

If you've forgotten your Call Answer password, you can reset it by calling 6-1-1 from any Bell Home phone.

If you wish to change your Bell Call Answer (voicemail) password:

  1. Dial *98 from your home phone.
  2. Enter your current password.
  3. Follow the voice prompts by pressing 4, 2, 1 (or 4, 2, 1, 1 for Message Manager).
  4. Enter your new 4 to 15-digit password.
  5. Press #.

Troubleshooting my Bell Home phone calling features : I forgot my Call Answer password

How to use Call Answer on my Bell Home phone

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.