What is Guard? Guard is AI-driven security for devices on your Whole Home Wi-Fi network. Powered by cloud-based real-time protection algorithms and intelligence based on machine learning, Guard neutralizes threats throughout the home. Security featu...
Splitting your SSID for IoT device configuration Some IOT devices such as cameras, speakers, robot vacuums etc. only have a 2.4 GHz radio receiver. If your Whole Home Hub (HH4000/Giga Hub, HH3000, HH2000) has a single SSID for 2.4 GHz and 5 GHz broa...
Find and change your Wi-Fi password These days we take the concept of our Wi-Fi password for granted. Whether it was set for us when installed or we set it ourselves long ago, there always comes a time when we need to add another device, allow frien...
You may see or experience any of the following error codes on your Home Hub 1000, Home Hub 2000, Home Hub 3000 or Home Hub 4000/Giga Hub modem; and understanding what a specific error code means can help you diagnose and resolve most issues. Where ...
Why a device may not always connect to the closest pod You might notice in the Bell Wi-Fi App that devices which are physically closer to a Wi-Fi Pod might connect to the modem or to a different pod. When first connecting to the network, many devices...
The Bell Wi-Fi app allows you to manage and view information regarding your connected devices and their activity right from your fingertips. Here is how to view devices connected to your Wi-Fi network: 1. Open the Bell Wi-Fi app and log in wit...
Freeze or Pause by user profile: Create user profiles for the people who use your Wi-Fi network so you can pause or block Internet access for all a user’s devices at once, rather than one device at a time. Open the Bell Wi-Fi app and log in with M...
Running a speed test with the Bell Wi-Fi App calculates the speeds you’re receiving in both directions; from the Internet to your device (download) and from your device to the Internet (upload). The stated speed of your internet plan is between the...
How to check for Internet outages in your area We know how important your internet is for work, school and all the connected devices in your home and business. When your internet goes down, you’ll want to quickly understand why so you can get it up a...
