Internet Outage Notifications on account with two separate Internet subscriptions

[GaryB1]

I have two Internet accounts, one in the city and the other at the cottage. When I receive an "Outage" message it doesn't specify location. It would be most helpful if the postal code of the outage were included in the message. I've used this forum since there does not seem to be ANY email address where customers can send suggestions.

[BellAntonie]

Hey there @GaryB1 , 

Welcome to the community and great suggestion. 

We always appreciate feedback to improve our customers experience and we will be more than happy to forward your suggestion along to the right team for consideration.

In the meantime, since you have services at two different locations you can visit How to check for Internet outages in your areato learn how to manually check for outages by address. 

Let the community know if you have more questions and/or suggestions.