Outside temperature ratings for modem

Tjp
Contributor

I have a home hub in the old cottage and is not winterized that is connected by ethernet cable to small new cottage that is winterized. Can I leave the hub operating there over the winter --the old cottage is where the phone line comes too.

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1 helpful reply

Accepted Solutions

BellNick
Moderator

Hi @Tjp 
Thank you for your post and welcome to the Community.

Yes, technically; although depending on the temperature if you leave these items out during the winter / summer months it may cause damage to both the modem and the ethernet cord, from either overheating or freezing. Our modems should operate in an environment between 0°C - 40°C. We'd recommend unplugging the modem and bringing it in somewhere when not in use.

As for your ethernet cord, it would be best to check online to see what the ratings for temperature are for your specific brand of cord.

If you have any further questions, please do not hesitate to contact the Community.

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6 REPLIES 6

dks
Community All-Star
Community All-Star

Thank you for your question. Is there a reason you might wish to leave it connected? Personally, I disconnect and take all my electronics home from my unheated cottage at Thanksgiving. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

BellNick
Moderator

Hi @Tjp 
Thank you for your post and welcome to the Community.

Yes, technically; although depending on the temperature if you leave these items out during the winter / summer months it may cause damage to both the modem and the ethernet cord, from either overheating or freezing. Our modems should operate in an environment between 0°C - 40°C. We'd recommend unplugging the modem and bringing it in somewhere when not in use.

As for your ethernet cord, it would be best to check online to see what the ratings for temperature are for your specific brand of cord.

If you have any further questions, please do not hesitate to contact the Community.

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

There is no need to take it with you. As long as it secure & not exposed to the elements, it can be left in place.

If you are suspending your service, you can just unplug the Giga Hub from the power supply.

You can take it home with you if you so desire. You need to be careful when handling all of the wiring. Every cable that connects to your modem is critical & must be handled with care. The connections on all of them will take little force to break away from the fibre or ethernet cable connector. Treat them like glass. Very, very thin hair like crystal glass.

There is no reason for you to disconnect the connectors if you are leaving the modem in place. The connectors need to be protected from the elements & kept away from any little critter who decides to burrow & snack on them. 

Come spring, all you need to do is plug the modem power cord in & unsuspend your Internet service.

Thank you for posting your question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I need to keep the modem in thecuneinterized cottage as the security alarm and my blink camera are needed for monitoring 

 

WelshTerrier
Community All-Star
Community All-Star

Good Day.

Thank you for your reply.

I am not quite sure how to respond to you. Can you please elaborate & explain what it is we can do for you?

I need to keep the modem in thecuneinterized cottage as the security alarm and my blink camera are needed for monitoring".

This is a peer-to-peer website. We are here to answer your questions & help solve any issues you might have with Bell products & services.

We would like to assist you further, but it is unclear what it is we can do for you.

Please tell us more.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

I think you can see Bell's response. Depending on where you are located, it's not a great idea to keep the modem installed and on in an unheated space in the winter. Damage is very possible. I understand your situation. Although a number of others in my community do have installed security systems, I have never felt the need for one. Everyone makes choices, however. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.