Pod self reset at least 3 or more times between 5 am to 1 pm

[RoadhogTime13]

My wifi pod self reset itself twice within minutes around 5 am. When i woke up around one, it was off again and rebooting. I notice my connection on whatever device is on my room's pod having a somewhat spotty connection. Earlier today, my computer couldn't watch livestreams unless i made it connect to the modem which has shown no connections problems all day long. The connection of devices on the pods is somewhat spotty. I am not sure if the same issue happened on my other pod. Im wondering if its just an issue with the server that the pods connect to because i've had instances of full outages where my pods didn't work and the app said network outage but my modem worked totally fine. I did perform a reboot which didn't seem to change anything. Since it seems to be a minor issue, i'll wait a few days and see if there's any change

[WelshTerrier]

Good Day & Welcome.

Thank you for reaching out and posting your concern with your W-Fi Pods. Can you provide us with some further information?

• Which Bell modem do you have?
• Have you tried to do any troubleshooting?
• Is this something that is recurring over and over again?
• Is your computer & pod plugged into the same power source?
• Are you using a power bar and or an extension cord?
• Have you tried to move the pod around to optimize the speed?
• Have you tried to run the Wi-Fi Checkup Tool that is included in the MyBell app?

Please check out the troubleshooting suggestions included in these weblinks:

• Troubleshooting my Whole Home Wi-Fi pods : My pod is offline
• Ensure optimal home Wi-Fi connection with the Wi-F... - Bell - 17085

If you continue to experience an issue with only one Wi-Fi pod, you may need to contact Bell Internet Tech support.

Please note: After installing pod(s), or any time you unplug them, it may take up to 24 hours for the pods to complete the optimization process.

Let us know if we can be of further assistance to you.

Take care.

[RoadhogTime13]

Giga hub, did multiple reboots and virtual repair was of no help since the problem isn't with the modem, it's ONLY the pods. It has been consistently happening since 5 am yesterday and another big blip just hit with poor pod connection on both of them vs perfect connection from the modem. Pods are in wall outlets in both rooms, the only ones in the rooms they can go in. Computer is on wifi so whether it connects to the pods or modem is entirely random. Modem is nowhere near the computer. Pods cannot be moved. Their position is not the issue as for two years they've been in the exact same spot with issues only happening when there's been issues on Bell's end. Wifi tool showed normal speeds and no problems with the modem

[RoadhogTime13]

Can also report issues with the wifi app taking long times to load