Accessing Copies Past Bills

[PaulaW]

The MyBell Portal only allows us to access the past 18 months worth of bills. I am needing to access copies of my bills from September 2022 to present. How can I get what amounts I have paid on a monthly basis? 

thank you. 

[dks]

Thank you for your question. You are correct. Bell only provides the last 18 months of your account bills. You might look at your credit card or bank statement for payment amounts going further back than that. As far as I am aware, there is no way to obtain the information you seek, unfortunately. 

[WelshTerrier · Accepted solution]

Good Day & Welcome.

You can access up to 18 months of monthly bill history (the current and 17 previous months) through your MyBell web or mobile account.

Billable monthly information is maintained on MyBell for up to 18 months. This is also available for download & print to pdf.  If you are looking to print a bill beyond 18 months, you will not be able to do so online as bills are only kept for a rolling 18 months. 

If you require any further specific details beyond what is shown online, you will need to reach out to Bell Customer Service & request a bill reprint.  There will be a cost to reprint this information.

Take care.