Bell fibe app shows the wrong time

[ULAM4334]

My Fibe TV App shows the timezone as America/ Winnipeg and I'm in Ontario, so the guide is off by an hour and live TV an hour old.  How do I change it?

[Carmac]

Having same issue - in Ontario - Samsung UN65M70HAFXZC - I have 2 other SamsungTV’S and they are both working correctly with the app.

[Ame123]

I have the same Samsung Model TV, living in Ontario same time zone issue. Tried changing the offset setting to advance the time on TV but did not change Fibre App time. Returned to normal auto setting with proper time on TV. Fibre App remains on Winnipeg time zone. Please help

[snebbie23]

I am having the exact same issue and have a Samsung Model TV with the Fibe App on the TV I am using. You cannot change the timezone on the app and the app says it is in the Winnipeg Time Zone when I am in Ontario. My Samsung TV itself has the correct time. The issue happened last night around 630pm. Given the pattern of what others have said above, this is likely an app glitch with the Samsung TV that Bell needs to update on their end to correct it for Samsung TV users who are using the Fibe App. 

[Maurice]

You can't fix it, it's Bell app error due to time change....urrrr. 25 min later with IT and tech wasn't even aware.

[Maurice]

FYI, all 26 devices/appliances all changed to correct time, even the bell TV box but not the TV app on 2nd TV and only TV app. My TV clock has the correct time. Frustrating especially on NFL day

[Teddy123]

I too am having trouble with my time zone in the Bell Fibe app in that it shows my time zone as America/Winnipeg, but I’m in Ontario.  My Samsung TV (The Frame) has the correct time zone.  I called Bell tech support but was told that the problem is in my streaming device, not the Bell Fibe app.  This problem started two days ago, on Oct. 30th.

[Tdb]

We have the same issue!

[Skiffer]

We are having same issue on a Samsung TV. The TV is showing correct time, but Fibe app, on this TV only, is incorrect. Will not allow me to change the time zone on the app. VERY frustrating 

[SyberRich]

I am having the same Problem!

[TaraS74]

Had anyone had any luck getting this fixed?  Been on chat with Bell several times since yesterday without a resolution 

[TaraS74]

Same here.  I havent had any resolution from Bell.  

[JDee]

• C’mon Bell, fix the issue, it’s not rocket science.  

[TVAddict]

Same here. Last 2 days

[Burns61]

Same here. My Bell app shows America/Winnipeg and won’t allow me to change it. My Samsung TV is showing the correct time and all of it’s settings are correct no matter WHAT Bell says! 🙄

[TaraS74]

It isnt the streaming device.  After 2 days, an agent told me today that they are aware of the issue and techs are working to resolve the issue.  I have found posts on FB from months ago and they were also told Bell is aware and they are working to resolve the issue.  That doesnt give much confidence.   Bell agent told me to get a firestick instead of using my tv.  Brutal