Bell fibe app shows the wrong time

[ULAM4334]

My Fibe TV App shows the timezone as America/ Winnipeg and I'm in Ontario, so the guide is off by an hour and live TV an hour old.  How do I change it?

[WelshTerrier]

Good Day & Welcome

If you are experiencing issues using your Samsung TV, such as when opening the apps or using the internet, you can try performing a soft reset on your TV. A soft reset will correct the Fibe TV App guide time on a Samsung Smart TV.

I have completed a soft reset on four Samsung Smart TVs, and the guide time is no longer an issue when using the Fibe TV App. Using either method below should resolve this issue.

1. While the TV is turned on, press and hold the Power button on your remote for about 5 seconds until the TV turns off and then automatically turns back on. Pressing and holding the power button performs a soft reset (or cold boot) rather than a factory reset. It turns the TV off and forces it to boot back up from scratch, displaying the Samsung logo. It clears out minor software glitches, freezes, or slow performance by refreshing the system memory and residual electrical charge. (It does not erase your personal data, downloaded apps, saved accounts, or custom picture/sound settings.)
2. As an alternative, turn the TV on, unplug the power cord from the wall outlet, wait 30 seconds (or up to a minute), and plug it back in.

How to reset your Samsung TV | Samsung CA

Take care.

[Linnets]

Turn the TV on then hold the power button until the tv turns off and turns back on again. Don’t release the power button until it restarts. I have a Samsung and this worked for me. 

[ValA]

This worked for me as well, thank you. All I had to do after was reboot bell through the remote

[Scout101]

Thank you for your input. Will give this a try.

[Scout101]

As noted earlier I was going to try this and it worked just as you described. I have a 55 inch OLED 4K Samsung on a direct Cat5 cable hookup to a Bell modem and Fibe TV plan. The incorrect time zone time shown on Fibe guide has reverted to my local EST time in agreement with the television. Thanks for your contribution and hopefully Bell support will update their responses and suggest this remedy. 

[Scout101]

Please note that contributor WelshTerrier had a recommendation that seems to have worked for many commenters on the forum.