Fibe TV App - Downloaded recordings not working

[Alcott]

If I download a recording to my iPhone, then close the app until later, it doesn’t appear in the Downloads area until I link to my home wifi, then reopen the app. Sometimes I download a show to watch while I’m waiting somewhere. Now there is no point. Is this a known glitch?

[BellNick]

Hi @Alcott 
Thank you for your post and welcome to the Community.
Are you able to share which television service you subscribe to (Fibe TV, Satellite or Fibe TV app)?
Do you have any receiver with your television service and if so, can you share the receiver model?
Can you share which iPhone model you have and the firmware version?
Is the Fibe TV App up to date?
Does this happen with all recordings you attempt to download or just specific ones?
Looking forward to hearing back.

[CondorAve]

I’m having the same issue.  The download seems to work - I see the download progress - but the recording doesn’t show in the app.  If I stay in the app and try to play the recording straight from the PVR it tells me I’ve ready downloaded the content on another device.  The same problem happens with each recording I download.