Fibe TV App: Some subscribed channels show an error message, and others are not showing up in the TV Guide.

[Tomboy]

1.  A few subscribed channels in the fibe TV app show an error message and won't load and said to go to bell support.

2. In guide filters, the English channel and Subscribed channel boxes are checked but it shows only a few channels in the guide.

Delete/reinstall the app to no avail.

[WelshTerrier]

Good Day & Welcome.

Thank you for posting your question.

Can you please elaborate on:  “Some subscribed channels show an error message, and others are not showing up in the TV Guide”. Which channels are you experiencing an issue with?

Please tell us more about your subscription and the device you are using to access these channels?

Are you at home or are you away from home? 

To find a complete listing of your TV channels, login to you MyBell web account using any web browser.

1. Which Bell TV service do you subscribe? Fibe TV, Fibe TV App or Satellite TV.
2. Please tell us more about the equipment you are using. E.g. Modem, receivers, Bell Streamer, Firestick, Computer, Application, etc.
3. Have you checked out any of the support articles for the equipment you are using? Tutorials?
4. Are you using a VPN?

Some channels provide the ability to watch the station on the Fibe TV app, whether at home or out of home. Some stations only allow viewing on the receiver or on the Fibe TV app while connected to your home internet through Bell.

Please reference the section Using the Fibe TV app in the web link below.

What is Fibe TV app and how do I use it? (bell.ca)

We just need to know more in order to do more for you......

Let us know & we will do our best to assist in answering your questions.

Take care.