Fibe TV keeps asking me to log in

[Uber]

My fibetv subscription keeps asking me to log in

[WelshTerrier]

Good Day & Welcome

Thank you for contacting the Bell Community Forum.

@Uber, you mentioned: "My fibetv subscription keeps asking me to log in". Can you please expand on this by providing us with some further details?

What device you are using? Computer, Smart TV, phone, streaming stick, etc.?

Are you trying to connect to Fibe TV from at home or from another location?

• Are you connected to your Bell home Wi-Fi network when this occurs?
• When at home, are you using the "Easy" login (automatic via home internet) versus "Best" login (manual MyBell username and password). You can try switching by entering your credentials manually to stabilize the connection.
• The Fibe TV app uses automatic login when connected to your Bell home internet. If your Wi-Fi drops or disconnects frequently, the app will ask you to log back in.

Depending on the device you are using, have you completed a full off / on power cycle?

Are the apps & operating system on your device up to date with the most current version that is available?

Have you tried to remove & reinstall the Fibe TV app?

If you are using a web browser, have you tried clearing your browser's cache, cookies, history & saved password before signing back in?

Please tell us more and we will do our best to help you out.

If you have any further questions, please let the Community know.

Take care.