“No Network connection” message with Fibe TV app on Google TV

[LostConnect]

Using Fibe TV app, with Google TV, the network connection is lost.  Sometimes, changing a channel can work.  Checking Settings, a message “Connected.  No Internet “ displays.  In a few seconds, “internet connected” displays.  

[Piacatta]

Error 2000

[WelshTerrier]

Good Day & Welcome.

Thank you for contacting the Bell Community Forum.

Hi @Piacatta I am just checking in to see if you are experiencing this same Error code: 2000 this morning?

Error Code 2000: "Currently unable to connect to the Bell servers. Try again later."

If so, I would suggest running the Virtual Repair Tool. I have included the web link below. This will identify whether there are any outages in your area & it will attempt to repair them. After this completes, I would also try to connect once again.

Internet: troubleshooting tools, Virtual Repair tool and support

Physical issues can also lead to this error, including a defective modem, a poor fiber connection, or a damaged external cable.

1. Have you checked for any loose cables, connectors or kinks & cuts in the fibre cable that connects to your modem?
2. Have you tried doing a full power off, wait 30 sec., then power your Bell modem back on.

If after completing these earlier steps & you are still experiencing problems, I would suggest that you contact Bell Fibe Internet Tech support at: 1 866 310-BELL (2355) or use Bell's Chat service at: Bell Chat

Let us know if we can be of further assistance.

Take care.

[Piacatta]

I unplugged the modem, waited 30 seconds (or more), plugged it back in and then reset. All is well, thank you very much.

[WelshTerrier]

Good Day @Piacatta 

Thank you for feedback and in taking the time to update the community.

We are more than glad to have been of assistance.

Take care.