Why am I suddenly unable to use Crave from my Netflix, Disney and Crave streaming subscription package?

[Shan75]

I have a subscription package that includes Netflix, Disney, and Crave. I have been using them since joining bell but suddenly I am no longer able to access Crave on one off tvs and can’t use any of them on my other 2 TVs. Anyone know how to fix that? 
Thanks 

[WelshTerrier]

Good Day & Welcome.

Thank you for posting your question. Can you please provide us with some further specific details?

Which Bell TV plan do you subscribe to? Fibe TV, Fibe TV app or Satellite TV. Please tell us more about the TV package you subscribe to? Starter, Good, Better, Best, etc.

Which Bell Internet package do you subscribe to? Which Bell modem do you have?

How are you accessing your Bell streaming services? Smart TV apps, Firestick, Apple TV, Roku, etc.

Which Bell streaming package do you subscribe to? Crave, Netflix, Disney+ - Basic: Stream on 2 devices at the same time; or Crave, Netflix, Disney+ - Premium: Stream on 4 devices at the same time.

• Can you please verify that your streaming services are still shown as part of your account on MyBell.
• Are you experiencing any other Internet or Wi-Fi issues?
• Have you tried restarting your TVs', receivers and streaming devices by unplugging the power cord for 10 seconds?
• Have you tried to do any troubleshooting? E.g. Rebooted your modem by power cycling it completely off, by unplugging the power cord for 30 seconds, etc.
• Have you tried to run Bell's Virtual repair tool? It can fix most problems. Bell - Virtual repair tool

Let us know & we will do our best to assist you.

Take care.