User Activity

Copying Fibe TV favourites to VIP2502

08-26-2024
A relative received a replacement VIP2502. I connected it to her Gigahub 8 days ago. She says it worked fine until 3 days ago when her favourites "disappeared". I did not verify her favourites list when I did the setup. Is there a way to copy her 39 ...

Pausing Network Optimizing

10-28-2023
We have the Giga Hub and 6E pods. The network self-optimizes as it's designed to, but the problem is that it does so at inconvenient times. While it's optimizing, everything goes down (wi-fi, TV). I've explored the app and the online modem dashboard ...