How do you upgrade your modem to Giga Hub 2.0?

[smithery]

Giga Hub 2.0 was announced today and the press releases stated existing customers can upgrade to the Giga Hub 2.0.

How do you do that?

[Brucecashley]

I called on Friday to put an my modem upgrade and was told I could order it on the Bell App. All went smoothly. I received an email confirming it would be shipped in 3/5 days. The next morning a technician came to install it but I was not home. I called to find out the issue was and was told to reschedule an appointment that I never scheduled in the first place. 3 phone call later and 2 from Bell Resoultion to try and get this done. This process took way too long and was very complicated.  I’m wondering what bell loyalty could do for you? Anyone?

[dks]

Thanks for your comment. You might wait for a few days to see if the modem you ordered arrives. Once you have it, read and follow the installation instructions. Call 1-866-310-2355 if you have issues. 

[K123]

Were you able to move to GH2.0? If yes, how is it compare to the HH4000? Did you get a credit for it? Were you able to ship back the old modem for free? Sorry for tons of questions. I would like to move to the GH2.0 but i want to make sure it is worth the call.

[BellPatricia]

Hey @K123 

Welcome to the Bell community 🙂

We wanted to check in to see if you were able to upgrade your modem. To learn more about the Giga Hub 2.0 and check to see it is available in your area you can also take a look at our blog: Giga Hub 2.0 from Bell  

Keep us posted! 

@BellPatricia 

[LearningToKnow]

Thinking of making the move to Wi-fi 7. Currently have the Gigahub 1.0, two wi-fi 6E pods on the 8Gb plan.

On the MyBell app, it indicates that the Gigahub 2.0 is available with the 6E pods. Are wi-fi 7 pods coming soon? I see on a Bell internet support page that there's also a TP-link wifi 7 hub and am wondering what the use case is?

When I upgrade, I want to do so comprehensively rather than get the Gigahub 2.0 now and other pieces later. Thank you.

[WelshTerrier]

Good Day & Welcome.

Thank you for reaching out and posting your question.

The Giga Hub 2.0 modem with Wi-Fi 7 is available now on all Bell Pure Fibre Internet plans for new and existing customers. You can confirm your eligibility by visiting Bell.ca or your local Bell store.

To check availability, you can do so online by logging in to your MyBell account & verifying whether you can upgrade your existing Internet plan and or change the modem on your existing plan to a Gigabit Hub 2.0 for a onetime charge.

The Wi-Fi 6E pods are compatible with the Gigabit Hub 2.0. Bell does not post new equipment releases & enhancements in advance on this website. We are not aware of any Wi-Fi 7 pods being tested at this time.

Take care,

[LearningToKnow]

Thank you. I am content to wait.