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BellDRock
Community Manager

Find and change your Wi-Fi password

These days we take the concept of our Wi-Fi password for granted. Whether it was set for us when installed or we set it ourselves long ago, there always comes a time when we need to add another device, allow friends and family access or simply decide it’s time for a change. Remembering that password can be tricky, let alone changing it. Let’s take a look at how we can do each one for the Home Hub 3000, Home Hub 4000 and Giga Hub modems.

 

Find your Wi-Fi password from your modem

If you have never changed your Wi-Fi password, check the back of your modem for a sticker detailing the default Wi-Fi network name and password.

 

Home Hub 3000:

  1. Press the key button on the front of the modem.
  2. Your Wi-Fi password will then scroll across the screen for a few seconds.

 

Home Hub 4000/Giga Hub:

  1. On the front of your modem, press the down arrow key until you reach the Wi-Fi password menu and press OK.
  2. Your Wi-Fi password will then scroll across the screen for a few seconds.

 

 

Find or change your Wi-Fi name and password through the Bell Wi-Fi app

First, you’ll need to download and open the Bell Wi-Fi app.

Finding your Wi-Fi password

  1. Open the Bell Wi-Fi app and log in with your MyBell username and password
  2. On the top of the Adapt screen, touch the hidden Wi-Fi password. The existing password is shown.

Changing your Wi-Fi name and/or password

  1. Open the Bell Wi-Fi app and log in with your MyBell username and password
  2. On the Adapt section of the home screen, touch the Settings (gear) icon.
  3. To rename your network, touch the Pencil icon, enter a name and then touch Done.
  4. To change your Wi-Fi password, touch the three stacked dots beside your hidden Wi-Fi password.
  5. Touch Edit to change the password.
  6. Touch Done and then Update once you have confirmed the new Wi-Fi password.
  7. Try to connect to your Wi-Fi network using this password.

 

Find or change your Wi-Fi password through your web browser

First, you’ll need to log into your modem’s interface or GUI.

  1. Open a new browser tab.
  2. Depending on your connected status, enter the below:
  • Bell.ca/mymodem if connected to the internet already.
  • 192.168.2.1 if not connected to the internet.
  1. Click Manage my Wi-Fi.
  2. If prompted, enter the administrator password. Unless you have already changed it, the default password is the serial number located on the sticker found on the back of your modem.
  3. Ensure your Primary Wi-Fi network is set to ON.
  4. You can now view or change the network name and password.
  5. Click Save to apply any changes you have made.

 

For additional support topics and other modem models check out How to manage your Wi-Fi passwordOpens in a new tab or window.

 

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Comments
DorothyP
Contributor

Excellent information, thank you!