Freeze or Pause by user profile:
Create user profiles for the people who use your Wi-Fi network so you can pause or block Internet access for all a user’s devices at once, rather than one device at a time.
Open the Bell Wi-Fi app and log in with MyBell username and password.
Get help logging into the Bell Wi-Fi App
1. Touch the People icon at the bottom of the Home screen.
2. Touch the Plus sign to add a user.
3. Touch Create a person.
4. Add a Photo and name, then click Done.
5. Once you’re on the profile page, touch the three dots in the top right corner to assign devices to the user so you can pause all their devices at once
6. Touch the pause icon beside the user you would like to pause
Select between
- Set time out…
- Freeze until midnight
- Freeze indefinitely
7. Set the amount of time to pause Internet, then click Done
8. To re-enable Internet access to a paused profile, touch the pause icon again
Note: You cannot pause a profile that contains the device on which you are using the app.
Freeze or Pause by device:
In addition to pausing internet by user, you can also pause internet by device. Quickly pause Internet access for a device, or schedule regular times when a device will be blocked from accessing the Internet. Here’s how:
Open the Bell Wi-Fi app and log in with your MyBell username and password.
1. Touch the People icon at the bottom of the home screen.
2. Touch Devices.
3. Touch the name of the device you wish to block Internet access.
4. To pause Internet access, touch the Pause icon.
Select between
- Set time out…
- Freeze until midnight
- Freeze indefinitely
5. To unblock a device, touch the X next to the blocked device on the device page, and then touch Unblock.
6. To schedule times when Internet access is blocked, touch Schedule Internet freeze.
7. Touch New freeze schedule
8. Select one of the available options to block the device for a period of time:
- School nights
- Bedtime
- Indefinitely
- Custom
9. To unblock a schedule tap the delete icon next to the schedule on the Schedule Internet freeze page.
Note: Keep in mind that this feature only limits Internet access from your Wi-Fi network. Cellular data or Ethernet connections can still be used while this function is enabled and downloaded content may still be accessible.
