Since the post is bumped up to the front page again, I’m gonna update the bugs I have encountered and also some of the questions I had:
2. The extra 2 min recordings still exist. Presumably they will still take storage within the 320 hr allowance.
4. I haven’t encountered any hdmi problems yet, but I only have used the old Bell cable issued by the technician who installed my 5662 more than 1 yr ago. I don’t have any wifi pod, but some posts on the official forum and Reddit mention that it cannot connect to the Internet via pods. I can find options to stop the device from sleeping. All other known problems when I first posted are still here, EXCEPT the Netflix stuff cause I don’t have access. Other people are still talking abt the Dolby Vision problem recently.
5. For CTV, I meant CTV News. Later the TSN is available on Streamer, not on 7802 though, but all other apps’ status remain the same.
6. Not exactly since no matter what you cast, there are always blue screens at the beginning of the casting, and the parallel lines in the middle of the screen won’t disappear for at least a period that is long enough for a customer to give up. Sometimes the lines would disappear a short while after the blue screen goes away, but don’t be happy too early, they would come back.
7. Haven’t encountered any yet since the 7th. I still remember the disappointment 1 yr ago when I got a breakdown in the middle of the Toronto Santa parade and I had to resort to CTV2 which has larger TV bugs.
8. I mistaken my Bluetooth Remote as Slim in the initial post. Only the Bluetooth slim remotes I have partially work on the new box, but it’s a bit slower, the number buttons sometimes aren’t responsive and the menus option doesn’t work. Sometimes you have to adjust the remote to make it work. My oldest slim can pair under Bluetooth while my backup can’t, though all the buttons which have retained utility still work.
HOWEVER, the fast forward and backward still work the same way as they were on the old box, both in the guide and recording, so I can have some shortcuts than the new remote since I’m fast when switching between remotes. None of Bell remotes can pair with my Streamer and Apple box.
9. Additional problems:
Known Google Play Store Crash. It’s still here although an employee said Bell knows on the forum months ago, and there was an update released on the 8th.
Fast Backward previews don’t match with the progress bar on some channels’ Restart function, like CNN.
The new remote might switch to controlling the sound bar of the box instead of the TV. And on the day of my additional tech visit bc the first one who appeared on my installation wasted 30 min doing nothing that resulted in no time for confirming bugs, the box would show 101 error after playing any channel for maybe merely 15s. Although the new tech didn’t know the meaning, he reset my box and these two hiccups were fixed.
10. Design Problem:
No remaining storage on the Fibe TV app. Gotta do the math yourself during a trip or anything that prevents you from accessing the dvr in person.
Different Fast Forward and Rewind: Now you have to long-press for both functions. If you wanna hide the progress bar in order the read anything at the bottom of the screen during Restart, like news programs, you have to long-press again, which means 5-7 min’s clips have passed, even if you don’t release your finger too early. But I have mentioned a workaround if you have access to a legacy remote.
The Christmas App on the legacy dvr isn’t available. Presumably TSN xtra too, but it stopped working at the end of Nov. anyway.
Thoughts on additional tech visit: The native French speaker knew less about the problem than me and he couldn’t issue me any internal updates, neither software nor firmware as someone else on Reddit claimed. He didn’t even know about the confirmed Play Store Crush citing the internal communication issue. The system also blocked him from issuing a replacement on the spot despite having boxes in his vehicle and contacting both co-worker(s) and supervisor. Although he couldn’t fixed anything, I got a full set of brand new accessories after this 2.5h visit. Why not if they’re gonna to landfills anyway after a failed 5-min activation and COP 15 is happening merely around 1.5 km away? However, if you don’t have the spare time, or don’t wanna bother transferring the extra equips, maybe waiting for an update is the best at the moment. The luckiest person should had gotten a deal in the summer when Bell just released new pricing structure and hadn’t rolled out the new dvr. At that time, I could have gotten a starter + ALT 5 (without aggressive negotiation) + 50 Mbps Internet (I could have planned to upgrade to 150 Mbps later through complaints) for $75. All the choices I got for Cyber Monday are only consisted of the half-finished box and unnecessary broadband, and it’s as high as $70 after Visa Card and assuming I’m gonna switch the plan next Nov.
The most recent technician also didn’t click “complete” on his portal, which blocks me from making any changes to the line-up, including swapping ALT channels. He had already shown slacks after the arrival, because after I received a 2nd call from Bell’s sys about his coming, he said: “Oh I forgot to update my status.” Not too much more impressive even if comparing with the first one who sit for 0.5h outside the lobby with 24h security guards without any further action other than making failed calls.
