Can I upgrade my copper internet plan?

Newtvfanatic216
Contributor

Bell personnel tell me my Bell 50 paired copper line is too far from the node to provide Bell 100. Have others got them to be more responsive in making it happen?

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Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you for your question. The Bell internet service you are on is DSL, which is over copper wire as you said. Unfortunately, when Bell says you are too far from the node to obtain a higher speed profile, there is nothing which can be done. Distance from the node on copper is not something which can be changed. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

Thank you for your question. The Bell internet service you are on is DSL, which is over copper wire as you said. Unfortunately, when Bell says you are too far from the node to obtain a higher speed profile, there is nothing which can be done. Distance from the node on copper is not something which can be changed. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.