I have transferred my TV, Home Phone to another provider. I want to retain my Bell Mail for a few months as I transition to a new email address. To do this I am prepared to use a slower speed internet and want to downgrade from Fibe 50 to Fibe 25. Ho...
We are a new Bell user and we have the new HH4000 Gigahub. We have only been with the service for a week but are facing a constant issue where after resetting the HH4000 all devices can connect to the wifi and access internet BUT after some time all ...
Hello There is an Internet Outage in my area impacting me (started on 5th March at 3:30 pm) and still in-going. Although Bell outage status says it’s resolved, whenever I call Bell they confirm the outage and give a sliding ETA. And there is zero com...
Hi,Why changing a system that was working without problem... Login directly in the router and set "freeze internet time" per group of device. Now I need to use the Bell Wifi application and set "Schedule Internet Freeze" per device.But the issue I ...
I have been experiencing intermittent internet connection for the past 4 months with my Bell Fibe. Whenever my kids are playing and we are streaming, the ping for their games spikes and the internet just freezes for 30secs to 1 minute. Whenever the k...
Hello!Whenever I or anyone in my household try to access our mail through outlook.com it gets stuck loading forever and then doesn't load. I have tried all the usual solutions ( restarting the hub/ different browser/ different cables/ etc)Restarting ...
What has to be done inside my home when migrating from copper to fibre for my home phone or internet?
Hello, I’m contacting you, because I am unable to use xCloud (Xbox Game Pass Cloud) on my Xbox. It works well on a computer, but impossible on the Xbox itself. I have contacted Microsoft and they tell me the problem is my internet (after verification...
Hi, I'm having issues with my PPPoE user/password authentication. I was testing with @BellPatricia, and I've been able to use PPPoE with a test account provided by Bell, but not with my credentials, even after changing them.... can someone help? Do...
Is there an actual or potential double NAT issue with connecting my existing router to the 4000? Are there settings on the 4000 to avoid this while retaining TV and phone connections? I intend to use my existing wifi setup on my LAN. Can I switch o...
