Gigahub ethernet not working through a docking hub

[mkj256]

In my home i have bell internet (Gigahub 4000, speed 3GBs) modem ( i will refer to it as network 1) and internet from another provider (speed 75 MBPs download, 25 MPSupload) (Network 2). My work laptop doesn't have an ethernet plug, and that is why my connection should pass by a docking hub. I have also a personal computer, which is connected to network 2, via an ethernet.

My network1 ethernet connection to the modem via the docking hub is being recognized, however it always show to internet access. 

Connecting the ethernet cable from network 2 to the docking hub -> work laptop works and provide internet access sucessfully

Connecting the thernet cable from network 2 directly to my personal computer provide internet access with no problem.

The docking hub has been updated last week to the latest drivers/firmware avaialble

is there any thing i can test? 

[dks]

Instead of a docking hub, an Ethernet to USB A or C adapter can provide you with internet service to whatever device you are connected to. Just make sure it is a 1Gb adapter and not a 5 or 10 GB adapter. You can switch providers by manually unplugging each adapter. The Ethernet to USB adapters are a few dollars on Amazon. 

[Vanadiel · Accepted solution]

• On Windows 11:

  • Go to Settings > System > Troubleshoot > Other troubleshooters.

  • Find Network Troubleshooter and click Run.

  • Alternatively, right-click the network icon in the system tray (bottom-right corner) and select Troubleshoot problems. 

• On Windows 10:

  • Right-click the network icon in the system tray and select Troubleshoot problems.

  • Or, go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Internet Connections > Run. 

The troubleshooter will automatically check for issues like:

• Missing or disabled network adapters

• IP address conflicts (e.g., 169.254.x.x addresses)

• DNS or gateway problems

• Incorrect network settings