Hi @Prime
Thank you for your post and welcome to the Community.
Are you still having trouble with your Internet? If so, please share what type of Internet service and modem you have. Is there an error code or message appearing on your modem that you can share?
You can check for an Internet outage in your area using our Outage check tool. Take a look at this How To article: How to check for Internet outages in your area
for more information. If no outage is detected, you will also find a link to our Virtual Repair tool. We recommend using Virtual Repair to help detect and fix issues with your service.
Looking forward to hearing back.
