Not receiving notification for calendar entries

[Doug42]

I have several calendar entries that occur annually. e.g. Yearly on Feb 23.

I am not getting the reminder messages for them.

[BellPatricia]

Hey there @Doug42 

Thank you for reaching out to the Bell community 🙂

We will do our best to help. Please clarify if you referring to Calendar notifications within your webmail account, or elsewhere.

Also, when you add a new entry, does a notification appear as expected? If so, try deleting the event and recreating it to see whether that resolves the issue.

Keep us posted.

@BellPatricia 

[Doug42]

Calendar notifications within my webmail account.

This is only happening for repeating events that occur yearly. I happen to have three occurring in February. Birthdays. The first two did not issue reminders as expected. There is one coming up next week. We will see what happens then.

Also: I just created a new annual event occurring in one day with a one day reminder. It came up correctly. So, maybe, this is a problem with how the event rolls over to the next one.

[Doug42]

More data: I have a yearly reminder for February 27 at 16:00 hours to 17:00 hours with an 8 hour reminder setting.

The reminder came up today, February 20, with a timestamp of 00 and indicating an all day event. i.e. one week early and wrong duration.

[Logo]
Your reminder for D***'s birthday
[Date]
2/27/2026
[Time]
All Day

[BellPatricia]

Hey @Doug42 

Thanks very much for keeping us updated. We would like to review this a bit more, and I will send you a private message soon to discuss. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia