Slow internet in basement - Pods flashing white

[CSSS]

My internet on upper and basement are runny slower than a couple of weeks ago. The Pods are flashing but only a white colour. We did have a couple power outages last week. Not sure if that would have effected the Pods.

please let me know thoughts 

Thanks 

we 

[BellPatricia · Accepted solution]

Hey there @CSSS 

Welcome to the Bell community, and thank you for your post 🙂

Which modem are you using? Have you noticed any trouble with devices that are connected to your modem via Ethernet? 

A pulsing LED on your pod normally indicates the pod is searching for a connection, and might appear continuously when the pod cannot connect to the Internet. 

A few things that you can try are:

• Ensure the outlet is still working after the recent electricity outages you had. Test the electrical outlet that your pod is connected to by plugging something else in.
• Ensure your pods are not plugged into a power bar or extension cord.
• Make sure that Whole Home Wi-Fi is turned ON in your Modem GUI.
• Reboot your modem.

If you continue to have any trouble you can also refer to our support article for a few more troubleshooting tips: My pod is offline

Let the community know how that goes,

@BellPatricia