WhatsApp calling and IP TV not working with bell internet

[Krish8]

WhatsApp calling is not working with bell internet .cannot connect to any IP TV

[BellPatricia]

Hi there @Jaspreet 

Thank you for reaching out to the Bell community, and for all of the troubleshooting you have done so far.

You mentioned that you disabled Guard. But, if this happens again could you please try enabling the privacy mode via Guard instead? You can find a step by step here

Keep us posted!

@BellPatricia 

[Jaspreet]

Thank you for the guidance. I have enabled privacy mode via Guard from the bell Wi-Fi app. I am monitoring it now. Hopefully this will resolve the issue. Will reply again to this post if the issue reaapears.

[CJ1]

WhatsApp calls doesn’t connect unless I reboot the internet modem. It would be better if there’s a way to set auto reboot since rebooting the internet modem is the solution I have to live with. 

[WelshTerrier]

Good Day & Welcome.

Thank you for posting your suggestion.

If this happens again, could you please try enabling the privacy mode via Guard instead? You can find step-by- step instructions here: Enabling privacy mode

Learning about and managing the Guard feature

Let us know if we can offer up any further assistance.

Take care