Wi-Fi not working - error 1100

user639
Visitor

Anyone know how to fix this problem?

yesterday while trying to connect my pc to the wifi, i was spamming the wps button after the first time cause the wifi router was conveniently frozen and now it forced a reset/restart or wtvr now my router doesnt connect to the wifi and said something about error 1100 dsl 1 and 2. Last night, this problem is really frustrating as i was just tryna watch 😃

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Vanadiel
Community All-Star
Community All-Star

Error 1000, 1100, 1101,1102 - No connection to Bell servers

  • Error 1000, 1100: Your modem is not connected to the Internet.
  • Error 1101, 1102: You're currently not getting the best performance from your Internet service.

What to do: Check your modem connections by disconnecting and reconnecting the cables plugged in its back. Follow the steps for your modem:

If the problem persists, try our Virtual repair tool, which detects and fixes most issues.

 

Also, are you on copper or fiber? DSL 1, 2 would indicate copper.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

BellNick
Community Manager

Hi @user639 
Thank you for your post and welcome to the Community.
Additional to what @Vanadiel has shared, we would recommend:

  • Rebooting your modem.
  • Have you checked your cables to ensure there are no kinks or damage?
  • If you have any third party equipment connected such as a router, does the issue still occur with it disconnected from your setup?
  • Do you have a device that can be hooked up via ethernet to test and see if you have any connection at all?
  • Can you share which model modem you have?

Looking forward to hearing back.

No damages or kinks whatsoever, problem only happened when i repeatedly pressed the wps to connect my pc to my wifi thats literally all i did i never touched the wifi before hand, i've been using my pc for ethernet and tried using wifi once and because i spammed the button it may have reset\, modem bell hub 3000