Activating Your Bell Mobility Service with an eSIM
If you are bringing an eSIM-compatible phone to Bell, you can choose to activate your Mobility service with an eSIM instead of a physical SIM card.
- For new customers: Activate online
or in the MyBell app. - For existing customers: Log in to MyBell and select eSIM when you add a new line.
Setting up eSIM on iPhone or iPad
For a newly purchased device
If an eSIM was reserved on your iPhone or iPad when you bought it from us, turn on your device and follow the initial setup prompts to complete setting up your eSIM.
If you are switching to a new Apple device, follow these instructions to transfer your existing Mobility service.
For a new or existing Mobility line on your own device
To finish setting up your Bell Mobility line, you’ll need to download and set up the eSIM on your Apple device. If you are bringing your phone number to Bell from another carrier, transfer your phone number first.
- Setting up eSIM in the MyBell app: If you use the MyBell app to activate a Mobility line on eSIM, you’ll be prompted to set up your eSIM in the app after placing your order. If you haven’t completed your eSIM setup, log in to the app and select Set up eSIM.
- Setting up eSIM via notification: After activating your Bell Mobility line on eSIM, you should receive a notification on your device. Tap on it and follow the prompts. You can also find the notification in your device's Settings.
Setting up eSIM on Samsung
For a newly purchased device
If an eSIM was reserved on your device, turn it on and follow the initial setup prompts to complete the setup.
If you are switching to a new device, follow these instructions to transfer your service.
For a new or existing Mobility line on your own device
Download and set up the eSIM on your Samsung device. Transfer your phone number first if necessary.
- In the MyBell app: You'll be prompted to set up your eSIM after ordering. If needed, log in and select Set up eSIM.
- Via notification: Tap the notification on your device and follow the prompts. Find it in Settings if missed.
Setting up eSIM on Google Pixel
For a newly purchased device
Turn on your device and follow the setup prompts if an eSIM was reserved.
For a new device, follow these instructions to transfer service.
For a new or existing Mobility line on your own device
Download and set up the eSIM on your Google Pixel. Transfer your number first if needed.
- In the MyBell app: You'll be prompted after ordering. Or, log in and select Set up eSIM.
- Via notification: Tap the notification and follow the prompts. It's also in Settings.
Setting up eSIM on Motorola
For a newly purchased device
Turn on your device and follow prompts if an eSIM was reserved.
To transfer to a new device, follow these instructions.
For a new or existing Mobility line on your own device
Set up the eSIM on your phone. Transfer your number first if applicable.
- In the MyBell app: You'll be prompted after your order. Or, log in and select Set up eSIM.
- Via notification: Touch the notification and follow the prompts. Find it in Settings if you miss it.
