How to Use the Data Manager in the MyBell App
The data manager in the MyBell app lets you block, modify, or disable mobile data access for a Bell Mobility subscriber directly from your device.
Note: Only the account holder can set, modify, or disable mobile data blocks.
Steps to Manage Data Access
- Launch the MyBell app on your device.
- If you’re connected to the Bell Mobility network, you will be logged in automatically. If not, touch the Profile icon (top-right corner), select Log in, and enter your credentials.
- Touch Usage.
- Touch Data Manager.
- To block a subscriber’s access to data, touch the toggle beside their phone number.
- Choose an option from the list, then touch Apply.
- Once blocked, the subscriber won’t have access to services that use cellular data (e.g., email, streaming) unless they connect to Wi-Fi.
- The status may show as "pending" for a few seconds before refreshing to confirm the block.
- When data is successfully blocked, the status will switch to "Data is blocked" and the subscriber will receive a text message notification.
- To disable or change a block, simply touch the toggle again. The subscriber will be informed of any changes via text message.
Frequently Asked Questions
Who can block or change data access?
Only the Bell Mobility account holder can manage mobile data blocks.
Do text messages and calls work when data is blocked?
Yes. The block applies only to cellular data. Calls, text messages, and Wi-Fi access remain available.
Is the subscriber notified when data is blocked or unblocked?
Yes. A text message is automatically sent when a block is activated, modified, or deactivated.
More Tutorials
Check out the MyBell Mobile app: Step-by-step tutorials
for a full list of self-guided, interactive tutorials.
