Call control for cell phones

[Dipstick2023]

How do I access call control for my cell phones?

[dks]

Thanks for your reply. I have mobile service with another provider who has call control. It is no more or less effective than Bell. I still get lots of spam callers. My own default is to keep my phone on vibrate and allow unrecognized calls to go to voice mail. They never leave a message. Your solution may be different, though. I said nothing about home phone.

[Classic Loyal Customer]

There is no 100% method but Call Control for cell phones at Telus prevents 99% scam callers and Bell needs to implement this service for FREE or Bell will lose mega customers. I’m cancelling soon and going with Telus as I get 10-15 spam/scam calls a day and Bell does NOTHING about it!

[WelshTerrier]

Good Day.

Thank you for posting your comments on the Bell Community Forum. I do not work for Bell. As a member of this forum, I did my best in replying & answering a question that was raised by another member. It may not be the response you wish to see, but it is what it is.

Have a wonderful day.

Take care.

Have a wonderful day

[Crashok]

It’s driving me crazy.  I came over from Telus mobile.  They have a blocker which I miss.  I hope bell can come up with something similar.  Or I might have to go back to Telus. 

[Terrydad]

When will there be call control on my cell 

[WelshTerrier · Accepted solution]

Good day.

BELL Mobility does not offer Call Control as a feature for cell phones. To the best of my knowledge there are no plans in place to offer call control. I am not aware of any foolproof method that is available today that will stop fraud & spam calls. It is a never-ending battle. Scammers will try everything & anything to make you believe in them!

Bell has implemented Universal Network-Level Call Blocking (UNCB) to help protect Canadians against certain types of unsolicited calls. UNCB blocks calls that have blatantly inaccurate Call Display information.

Universal Network-Level Call Blocking

Bell introduced a new feature last month Suspicious Call Detection. Suspicious call detection uses AI analytics to monitor incoming calls in real time, and it alerts you about potential spam or fraud, allowing you to decide whether to answer incoming calls by labelling the suspicious ones. It is automatically available for all Bell Mobility customers at no extra charge and cannot be turned off.

Suspicious Call Detection - Bell

Never share any personal information with anyone you do not know or trust! Do not open web links or messages in emails or text messages! Hang up.

When in doubt, call Bell: 1 866 310-BELL (2355) It is far better to be safe than sorry!

Please check out the following web links that I have provide for you below:

Service provider impersonation scam - Bell

Take care.

[Charhser1]

I agree!  It seems Bell is the follower and not the leader in cell service offerings.  Security issues should be Bell’s number one priority, not just because all other service providers have already been proactive in protecting their subscribers’ security.

[dks]

Thanks for your thoughts. @WelshTerrier has provided a comprehensive answer to your concerns in an earlier post. There are also good responses in the helpful replies that have a green checkmark. 

[Ramjet]

In the USA, carriers warn when you get a non-genuine carrier call that is often spoofed. If someone calls you from a VOIP number its going to get a warning. You can choose not to receive those calls or get a warning.

Bell do NOT screen or warn you about obviously Spoofed Numbers. I get around six a day of fake numbers, generally the same area code and same first 3 digits, generally claiming to be a cellular carrier , internet service provide, bank, parcel company etc.    These calls are generally silent to map out your number, then you get the attack.

Bell are NEGLIGENT, If USA companies can offer this feature why is not mandatory by the CRTC to have this feature.  Bell don't seem to have a clue and its probably the same at Rogers and Telus and I can't comment on them until I try them out again.

Its simple, US Companies warn customers that the number calling is "unverified" that is, its NOT a recognized carrier. The Caller ID is missing vital information.

When a call is coming via VOIP, the call display can show the IP address where the call originated  just like an Email.  ALL of these Spoofed calls come from VOIP CAlls.

I now use Apple Facetime for most of my calls when I can, as these are Apple verified and I never ever get a spam call on Facetime. 

[dks]

Thank you for your comment. Bell uses other technologies to respond to spam calls. These are outlined in @WelshTerrier 's response and other posts in this thread that have a green checkmark ✔️. I receive similar calls as you do. My own strategy is to let the call ring to voicemail. If a message is left, I return the call. If not, it's a spoofed pr spam call. Occasionally I receive calls from my own phone number, which is to be expected. Obviously I don't answer myself.