Good Day & Welcome.
Thank you @Grover for posting your question.
Are you still experiencing issues activating connect car plan this morning?
It normally takes up to 30 minutes for a Bell prepaid top-up to process and become active for use on your account. Did you top up online or by way of the MyBell app? Did you use a credit card or prepaid card PIN?
If your service was suspended because your account expired or ran out of funds, it can take the full 30 minutes for the network to refresh and reactivate your vehicle's Wi-Fi hotspot.
Once the 30-minute window has passed, you may need to turn your car off and back on (or cycle the ignition) so the built-in system reconnects to the LTE network.
If your Wi-Fi still does not work after waiting 30 minutes and restarting your car you will need to contact Bell Mobility Tech support at: 1 800 667-0123 or *611 from any Bell mobile device.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
